Recently Asked Questions
Do you offer custom or personalised candles?
No, we do not currently take personalised orders. We will however release customised scents for occasions throughout the year.
How can I place an order?
Orders can be placed directly through our website.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment methods.
How long does it take to process and send my order?
Standard orders are sent out within 3-5 business days.
What is your return and refund policy?
We accept returns of unused and undamaged candles within 7 days of delivery.
Are your candles safe for pets and children?
While our candles use non-toxic ingredients, supervise pets and children around lit candles for safety.
What safety precautions should I follow when burning candles?
Never leave candles unattended, keep them away from flammable materials, and extinguish them properly.